The Patient Participation Group (PPG) exists to engage patients with the Practice to improve its services for everyone. The PPG committee meets regularly – either virtually or in person – and includes representatives of the Practice. All registered patients over the age of 16 are welcome to attend meetings. If you would like to be updated about what is happening within the Practice, or let us know your views and any concerns, please give your details in our Contact Form below.

If you would like to contact the PPG to share your views on the experience of the service received or if you would like to make any suggestions for improvements to the service you can email the group directly on: henleyppg@btinternet.com. Patients should be aware that this email address is managed by members of the PPG only and confidential medical information should not be shared via this channel.

Purpose of the PPG

• To give practice staff and patients the chance to discuss topics of mutual interest in their own practice
• To provide a forum for patients and staff to work together to improve and develop services within the practice
• To provide an opportunity for patients to give feedback and offer positive suggestions for the practice
• To involve as many patients as possible from all walks of life
• To involve patients in the future commissioning of Health Provision

Benefits for the Patient

• Patients will have a better understanding and knowledge of the practice and its staff
• Patients are kept up to date with what is happening in their practice
• Practice staff will learn more about what patients think and feel and gain greater understanding of their needs
• Patients will benefit from improved communications between patients and staff

Benefits for the Practice

• GPs and their staff will be able to plan services jointly with patients and so make them more effective
• They will be able to get help from patients in meeting their objectives
• They will have a forum to voice their concerns, ideas and suggestions to patients
• They will get closer to the community for whom they care