Surgery Consulting Times
There will be doctors and nurses available for consultation appointments at the following times:
||8.30 - 10.50am and 2.20 - 5.00pm
||8.30am - 10.50am and 2.20 - 5.20pm
||8.30am - 12 noon and 2.20 - 5.00pm
||8.30 - 10.40am and 2.20 - 5.00pm
||8.30am - 12 noon and 2.20 - 5.20pm
THE MEDICAL CENTRE CLOSES EACH WEEKDAY BETWEEN 1.00 AND 2.00PM. THERE IS A DOCTOR ON CALL FOR EMERGENCIES AT ALL TIMES.
Saturday Morning Clinic
We offer pre booked appointments with a GP every Saturday morning. Please note that we do not offer emergency appointments on a Saturday. If urgent medical attention is required over the weekend patients should call 111. Telephone access to the surgery is also not available on a Saturday morning.
South Warwickshire GP+ Extended Access Service
Patients across South Warwickshire are to be offered evening and weekend appointments thanks to a new service, called GP+, being provided by the South Warwickshire GP Federation (SWGP).
From 3 September, patients in South Warwickshire will be able to book face-to-face or telephone appointments at two GP+ ‘hubs’ from 6-9pm on weekdays and 9am-1pm on weekends.
Routine and same day appointments will be offered with GPs, nurses and clinical pharmacists. In addition there will be same day appointments from 6-9pm on weekdays for children aged 0-16 who need treatment after school hours.
South Warwickshire GP+ will run initially from two centrally located and accessible hub locations, Trinity Court Surgery in Stratford-upon-Avon and Waterside Medical Centre in Leamington Spa. The hubs will be staffed by GPs and nurses from local GP practices, with some specialist roles recruited specifically for the new service.
GP+ clinicians will have access to patient records, so that the patient’s full medical history is known and records can be updated regardless of when or where patients are seen (subject to consent).
Appointments for the extended access service can be booked via the practice.
For more information, visit http://www.southwarwickshiregps.nhs.uk/extendedaccess/
Patients With Sensory Difficulties
Patients with hearing difficulties can be provided with a listening aid to use during their consultation. Please ask at reception about these.
What To Do If The Surgery Is Closed
The surgery is responsible for patient care between 8am - 6.30pm Monday - Friday except Bank Holidays. If you require urgent medical assistance when the surgery is closed you should call 111. This service is run by a specially trained team of doctors, nurses and other health professionals who will discuss your problem with you and decide the most appropriate course of action.
Here To Listen, Not To Tell
We provide a confidential service to all our patients, including under 16s. We respect your right to privacy and keep all your health information confidential and secure. It is important that the NHS keeps accurate and up-to-date records about your health and treatment, so that those treating you can give you the best possible care. This information may be used for management and Audit purposes. However, it is usually only available to and used by those involved in your care. You have the right to know what information we hold about you. If you wish to see your records, please contact the practice manager.